Thank you for visiting Beyond Betrayal.

Beyond Betrayal (“we” or “us) is a service managed and operated by Madonna Keightley and is located in Melbourne, Australia.

We respect your right to privacy and endeavour to abide by the Privacy Act (1988) and the most recent data breach law changes, as at 22 February 2018. Please see this government website for more: https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme

Please note that by clicking ‘sign up’, ‘click here for more,’ ‘let’s talk’ or ‘get in touch,’ on this Beyond Betrayal website, you are consenting to be contacted by us in the future.

If at any stage you wish to opt out of our mailing list, please advise us at any time that you wish to ‘unsubscribe’ from our e-mail mailing list.

We will not contact you if you have not supplied us with information when navigating on this site. We only collect ‘personal information’ that you have supplied to us.

As a consumer-driven service, we consider your privacy of utmost importance at all times, and will not sell our list to other websites, internet services or social media platforms.

Scope

The purpose of this service is to provide you with trusted information from a knowledgeable business and therapeutic practitioner(s).

Personal and sensitive information

If you contact us, in any way, we will collect your email address or other details that you supply, such as your name and phone number.

Please do not hand over other personal or sensitive information.

Other than circumstances such as unlawful activity, or mandatory reporting scenarios, do not share personal information with Beyond Betrayal or other online services. If you require information from another service, we will need to refer you on to them. You can opt out of contact from us at any time.

You can ask us about the information we hold of you, at any time, and you can ask to update your personal information if you have changed email addresses.

Complaints handling

You can lodge a complaint, at any stage, about the services that have been supplied by us. If you choose to do so, please endeavour to follow the right channels and contact us directly, first.

A step-by-step complaint handling process is outlined in the Terms and Conditions document on this website. Please familiarise yourself with the complaint handling process if you have concerns about the service supplied to you by Beyond Betrayal.

Website analytics

We cannot be held liable, or responsible, for the information held at other websites, or the way another website handles your privacy. If there are links to other websites here, we will not be able to control your personal and private data at that other site.

This website uses Google Analytics – and this information is transmitted to Google and in the United States. These companies do not identify any individual users or your individual IP address with their other information. In future, we may use reports provided by Google Analytics in order to assist us with marketing, website traffic and website, or page usage.

Once you have signed in to use this website, you consent to the processing of data about you by Google. Google has a privacy policy.

For more information:

https://policies.google.com/privacy

You can opt-out of Google Analytics if you disable or refuse cookies, JavaScript, or use the direct opt-out service provided by Google:

https://tools.google.com/dlpage/gaoptout

Social media

We use social media platform sites such as Facebook, LinkedIn, Twitter, Instagram and others. If you choose to ‘like’ or ‘share’ information from this website, or through social media platforms, it’s important to review the privacy policies of that service.

If you are a member of a social media site, the service may allow the social media site to connect your visits to this site, along with other personal information. 

Our Obligations

This online service is bound by the provisions of the Privacy Act 1988 (Cth): https://www.legislation.gov.au/Details/C2018C00034, including the privacy principles.

See here for more: https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles

Contact us

Beyond Betrayal
PO Box 523
SOUTH MELBOURNE VIC 3205
Australia

Ph: +61 418 583 240

Email: counselling@beyondbetrayal.com.au

Privacy Policy adapted from:
www.australia.gov.au